Technical Support

Essential settings for iOS devices (target version)

• Essential settings for devices with iOS 6.x
• Essential settings for devices with iOS 7.x
• Essential settings for devices with iOS 8.x
• Essential settings for devices with iOS 9.x
• Essential settings for devices with iOS 10.x
• Essential settings for devices with iOS 11.x

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Essential settings for Android devices (target version)

• ---> read this first <---
• - Other (brands) devices - Android version 5.x
• - Other (brands) devices - Android version 6.x
• - Other (brands) devices - Android version 7.x
• - Other (brands) devices - Android version 8.x
• - Other (brands) devices - Android version 9.x

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Knowledge-bases

• [Android] Step-by-step guide to hide the app within an Android phone/tablet
• What features need to have an Android device rooted
• [iOS] Feature needs an iOS device jailbroken
• [Android] Features needs an Android rooted
• What is jailbreak
• What is rooting and how to root an andoird device

Troubleshooting

• [Android] Make TheTruthSpy app trusted with Android devices
• No key logger
• No Snapchat messages
• No KIK messages
• No Hangouts messages
• No Spype messages

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Known Bugs - Known Issues

• Bug #DEVICE01 - Cannot detach (remove) device from the account - Open
• Two Issues on Android 10 - Open
• Bug #FAVR01 - Ambient voice recording does not work 100% - Open
• Bug #D02 - Device NULL - Message "Device is null or empty" - Closed