03-Dec-2018 11:00 (UTC -08:00 Pacific time)
Sometimes the user control website (https://my.thetruthspy.com) shows "server busy" and "cannot connect to SQL server". And some users reported that they cannot register new accounts.
03-Dec-2018 15:00 (UTC -08:00 Pacific time)
We opened an investigate and just reboot the server in order to fix all issues.
FOR MORE INFORMATION
03-Dec-2018 16:300 (UTC -08:00 Pacific time)
Some customers complain that they met the error message while visiting the user control panel site. It occurred during 3 or 4 hours.
Now we notify all you that the issue has been fixed.
Thanks for your understanding.
P/S: Be the way we have a discount for DEC 2018 here: https://support.thetruthspy.com/hc/en-us/articles/360013134593