Service Incident - December 3th, 2018

SUMMARY

03-Dec-2018 11:00 (UTC -08:00 Pacific time)
Sometimes the user control website (https://my.thetruthspy.com) shows "server busy" and "cannot connect to SQL server".  And some users reported that they cannot register new accounts.

03-Dec-2018 15:00 (UTC -08:00 Pacific time)

We opened an investigate and just reboot the server in order to fix all issues.

FOR MORE INFORMATION

03-Dec-2018 16:300 (UTC -08:00 Pacific time)

Dear all,

Some customers complain that they met the error message while visiting the user control panel site.  It occurred during 3 or 4 hours.
Now we notify all you that the issue has been fixed.

Thanks for your understanding.

TheTruth Team
WeySys Company

P/S: Be the way we have a discount for DEC 2018 here: https://support.thetruthspy.com/hc/en-us/articles/360013134593