No ambient voice recoding files Support Team November 04, 2017 14:08 (The team is updating this post) Related articles Bug #FAVR01 - Ambient voice recording does not work 100% - Open No phone call recording files How do I register the target phone if the app is already installed and hidden? Bug #D02 - Device NULL - Message "Device is null or empty" - Closed - Other (brands) devices - Android version 5.x Comments 2 comments Sort by Date Votes Amy Jacindah October 27, 2019 06:21 2 years and still updating this post! Ambient worked for my for almost a month then today is just stopped. It still says recording but there are no logs at all. Yes target device has internet, Yes its been restarted, Yes ALL settings have been checked!!! Please UPDATE this post already so we can actually get some help with the services WE PAY FOR!!! 0 beth.motorhome October 30, 2019 09:14 This happened in September as well, Couldn't record the ambient. NOow I have the same problem as you are having. Says recordding buut no logs . I sent an email but still no response. Will 0 Please sign in to leave a comment.